Can you bill wax removal to my insurance?

Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.

Home » Locations » Estes Audiology – New Braunfels

Estes Audiology – New Braunfels

4.9 (224 ) Read reviews

1529 Common Street
New Braunfels , TX 78130

Phone: 830-643-0033
Fax: 830-643-0350

Monday: 08:30 AM to 05:00 PM
Tuesday: 08:30 AM to 05:00 PM
Wednesday: 08:30 AM to 05:00 PM
Thursday: 08:30 AM to 05:00 PM
Friday: 08:30 AM to 03:00 PM
Saturday: Closed
Sunday: Closed

Services offered:

In Person
Curbside
Virtual

Getting here: From North of I-35, head south and take exit 190B toward Post Rd. Turn right onto Post Road.......

Getting here:

From North on I-35:
Head South on I-35
Take exit 190B toward Post Road
Turn right onto Post Road
Turn right onto Gruene Road
Turn right onto E Common Street
After about .5 miles, turn left
Our clinic will be on the left, far back building

From South on I-35:
Head North on I-35
Take exit 189 toward Airport/TX-46/TX-337 Loop/Seguin/Boerne
Merge onto N Interstate 35 Frontage Road
Turn left onto TX-337 Loop W/TX-46 W
Turn right onto E Common Street
After about .5 miles, turn left
Our clinic will be on the left, far back building

Schedule an appointment Get directions

What we offer

Comprehensive & holistic care

Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.

Treating hearing loss starts here

When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!

Hearing aids & treatment

Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.

Tinnitus testing & treatment

While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.

Hearing protection

We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.

Insurance counseling

Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.

Lyric Benefits

Lyric can be used during your daily activities, such as exercising, showering, talking on the phone, and sleeping. There are no batteries to change, no maintenance is needed, and no daily insertion or removal is required.

Additional clinic details

A hearing professional on the phone in Baton Rouge speaking about hearing loss treatment at Estes Audiology.

Insurance Counseling

Many newer insurance plans have a benefit that covers at least a portion of the cost of hearing aids but understanding what your current medical plan covers can be confusing. That's why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them to you.

Schedule an appointment

A military veteran crossing their hands over an American flag in New Braunfels, Texas.

Evaluation and Treatment for Veterans

Audiologists at our Estes Audiology clinic are contracted with the VA to serve veterans in our community through comprehensive evaluations and affordable care. Schedule an appointment Insurance Counseling Many newer insurance plans have a benefit that covers at least a portion of the cost of hearing aids but understanding what your current medical plan covers can be confusing. That's why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them to you.

Schedule an appointment

An audiologist adjusting a hearing aid on a young boy at Estes Audiology in New Braunfels, TX.

Pediatrics

Children and teens require a different approach when it comes to evaluation and treatment. Our Audiologists are well-versed not only in amplification options for those under 18 but also in classroom needs such as FM systems and IDEA requirements.

Schedule an appointment

Meet our team

At Estes Audiology, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.

Soriya Estes

Soriya Estes, AuD has extensive experience in the field of audiology and owns several private practice offices in Central Texas. She received her Master’s degree in Audiology from the University of Texas at Austin and her Doctorate of Audiology from Salus University. Dr. Estes has lectured as a guest faculty member for the UT-Austin Moody College of Communication Speech and Hearing Department and also has served on several committees for the American Academy of Audiology. She has spoken at regional and national forums relaying Best Practices for Audiologists in hearing healthcare clinics.

Jacob Keup

Jacob “Jake” Keup, AuD is an audiologist from Austin, working in the New Braunfels Estes Audiology location. Dr. Keup joined the practice in June 2017 and has a wide range of experiences throughout his previous clinical rotations in adults and pediatrics, in a number of practice and hospital settings. Dr. Keup is from Austin, Texas and completed his Bachelor’s degree and Doctorate […]

Liz Beschoner

Liz Beschoner, AuD has practiced in the field of Audiology for several years. She joined Estes Audiology in 2014 as Doctor of Audiology at Estes Audiology in Boerne & New Braunfels, Texas. She has served many patients with a variety of needs in private practices around the San Antonio and Boerne areas. Dr. Beschoner is committed to helping those with hearing loss by bringing them excellent […]

Paige Juarez

Paige Juarez, AuD has practiced in the field of Audiology since 2014 when she joined Estes Audiology in our New Braunfels clinic. Dr. Juarez has lived in Dripping Springs since 2016 and is now thrilled to be able to provide care in the community she calls home at our new Dripping Springs location. She is a member of the American Academy of […]

Grace Rahtjen

Grace Rahtjen is a Hearing Instrument Specialist at our New Braunfels location. Grace has been in the field of audiology since 2017 and began practicing in 2021. She specializes in adult amplification and is passionate about improving the quality of life for her patients through audiological care. Grace’s favorite part is seeing the joy on patients’ faces when they can hear life […]

Frequently asked questions

How do I properly insert my hearing protection devices?

Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.

For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.

For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.

How is custom hearing protection different from non-custom hearing protection?

Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.

When should I use hearing protection?

Hearing protection should be used any time you are participating in a high-noise recreational activity or job. Some of these include: hunting, music industry, motor sports, construction, etc. Noise-induced hearing loss can occur from exposure to noise over time, as well as exposure to one intensely loud, brief event. The louder the sound, the less time it takes to cause damage. If you experience ringing in your ears or temporary hearing loss in your ears after a high noise event, the environment was too loud and could cause damage.

Not finding what you need?

Get in touch

Estes Audiology – New Braunfels

What we offer

Comprehensive & holistic care

Treating hearing loss starts here

Hearing aids & treatment

Tinnitus testing & treatment

Hearing protection

Insurance counseling

Lyric Benefits

Additional clinic details

Insurance Counseling

Evaluation and Treatment for Veterans

Pediatrics

Patient Reviews

Julie Ross

Susan Bell

Rona Vepie

Larry Coppedge

T. Jones Sr.

Raymond Benson

Bette Rohrer

James Foote

John Anderson

Meet our team

Soriya Estes

Jacob Keup

Liz Beschoner

Paige Juarez

Grace Rahtjen

Frequently asked questions

Not finding what you need?