Dr. Sonia Cuero is great and made me feel very comfortable. She is patient and answers questions and explains different options. I am very happy with Dr. Sonia and so glad I found her to help me go through this process.
Kathy knows the business and products. She is a thoughtful and caring person. I have been seeing her for a number of years and I would not consider going to anyone else. My wife left a different provider because of the caring service I was receiving, and she is also very happy with Kathy. If Kathy should leave Estes, so would we!.
I believe it is a little over ten years ago, I admitted that I needed hearing-aids. After a search for a good place to go, I decided to drive the 14 miles to Estes Audiology in New Braunfels. I was impress by the attention, courtesy and professionalism I was rendered, I was fitted for my first hearing-aids and a few years later when it was clear that the set needed replacement I was fitted for my second one. Again it was superb results. Now there is an Estes Audiology here in Seguin, less than a quarter-mile from my home, and every time I have been there, it was the same attention, courtesy and professionalism I was rendered in New Braunfels. On the second of July Dr. Madsen tested my hearing and I indicated I wanted to get a new set so she recommended a set and indicated that it will be. I’m happy to say that on July 23rd at 10:30, Dr. Madsen will set them in my ears and I couldn’t be happier.
My left hearing aid did not work. I called estes audiology and they solved my problem over the phone. I recommend that you call anytime you have a problem. Bobbie Gilbertt
And, the attitude of the staff is so enjoyable, I eagerly anticipate the email reminder to stop-in to have my aids cleaned!
Super people and product ! Very Professional !
Go here before you go anywhere else. Great customer relations...everyone always helpful and I believe they have your best interest in mind above all else. I have been completely satisfied when dealing with Estes Audio. They have helped me to hear better and for that I am grateful.
Very attentive and helpful. I can finally hear better!
Excellent, very professional, very friendly.
Very knowledgable and helpful in coming to a decision for my hearing needs. They are my primary facility